The consumption of electricity in water purifiers is negligible. It has a power consumption of 25 watts. On an average if a family drinks 15 Litres of drinking water per day the electric consumption will be approximately 1.52 units per year. Power consumption may vary slightly for different models.

All our mattresses are designed for high performance and come with a 10-year warranty, including the custom sized mattresses. Our mattresses do not have any moving parts, the two major components are the foam and the fabric. The warranty covers any issues with the foam - i.e. sinking, pitting, sagging or any pre-existing defect that is not customer caused. If you notice any visible sagging of more than 1-inch, please send us pictures and we will proceed with the replacement of your mattress. Please note 10-year warranty is valid only on mattresses.Please check our FAQ section for warranty on other products.

If the mattress is still too soft or too hard for you, there are a couple of things you can try.

• Some people just like firm or very soft mattresses. You can buy a mattress topper that's either very firm or soft (based on your preference) and place it on your mattress. Please email us at care@livpuresleep.com and we can guide you on that.
• You can flip the mattress upside down. The base of the mattress is made of High Density foam and it might suit your body more than the memory foam. Don't forget to take off the cover and turn it upside down too so that you sleep on the striped / top side of the cover.

• Step 1: Lay the box on its side next to your bed frame.
• Step 2: Place the rolled up mattress on your bed frame and remove outer plastic cover.
• Step 3: Unfold the mattress and use the provided cutting tool to carefully remove the inner plastic cover.
• Step 4: Watch in amazement as your mattress magically expands!
• Step 5: Lie down, and sleep away your trouble

Region	Delivery Time Range
Mumbai, Thane, Navi Mumbai	3-5 days
Maharashtra(Except Mumbai, Navi Mumbai and Thane), Madhya Pradesh, Chhattisgarh, Goa	4-6 days
Delhi, Kolkata, Bangalore, Hyderabad	5-7 days
Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Sikkim, and Jammu & Kashmir	8-10 days
Rest of India	6-8 days

Depending on when your order is processed you can contact care@livpuresleep.com to update shipping information. We offer free standard shipping which takes approximately 4-6 days from the date the order is processed. Your best night sleep will be here before you know it.

Standard shipping is FREE! We offer free standard shipping which takes approximately 4-6 days from the date the order is processed.

Deliveries are handled by one of our many partners. In order to track delivery, go to our delivery partner website and get the updates with your tracking ID.

Your tracking number will be emailed to you as part of your purchase order receipt. If you did not receive your tracking number or cannot find it, please contact care@livpuresleep.com and we will help you out.

After we receive your returned mattress, we will check it for damages. If mattress is in good condition, we will refund the entire amount. The entire process to return the mattress and get a refund will take anywhere between 2-3 weeks after the return process is approved.

Simply contact care@livpuresleep.com and provide us with your account or purchase information. If you decide that you want to return your mattress we will send a courier to pick it up from your home. Your original form of payment will be refunded 100%. No hard feelings. We still wish you the best of dreams!

Simply contact No. Even though our box is incredibly well designed and very cool if you decide that you want to return your mattress we will send a courier to pick it up from your home at which time we will donate the mattress to one of our amazing local charity affiliates. Your original form of payment will be refunded 100%.

Simply contact We accept all major credit and debit cards, UPI and cash on delivery. Cash on delivery accepted for all orders under Rs. 5,000.

Simply contact Unfortunately, at the moment we are not offering any additional discounts on any payment method.

Simply contact Yes, we do! We provide COD option during payment for orders under Rs. 5,000. After you reach the payment page, just select COD. Once you place the order, we will email or call back to confirm the order. Please note that we use FedEx and BlueDart as our delivery partners and there are certain zip codes where COD option does not work. If your zip code falls in a non-COD zone, we will call back with other payment options such as credit card, debit card, UPI, bank transfer etc.

Simply contact Unfortunately, at the moment we are not offering any additional discounts on any payment method.

Simply contact If you have multiple discount coupons, the coupon of the highest value can be used. But coupons cannot be combined to avail a higher discount.

Simply contact Coupon codes have expiry dates, so if your coupon is not working, it might have expired or maybe you’re using the incorrect coupon. If this still does not solve your issue, please reach out to us at care@livpuresleep.com and our customer support team will look into it.

Simply contact This depends on the size of the order. Please reach out to us at care@livpuresleep.com with your exact requirements and we will get back to you with our best quote

Simply contact Yes, we do! Refer a friend to buy one of our mattresses, and you will get INR 500 Voucher for all categories, That’s not it! Your friend will also get a 10% discount.

Simply contact Sezzle is a payment solution gateway that gives you the freedom to buy now and pay later - with no interest! When you complete a purchase with Sezzle, Livpure Sleep will process your order just like you paid in full, but you will have only paid a fraction of the cost.

Simply contact Sezzle breaks down the total cost of your purchase into smaller payments, spread over at least six weeks. As little as 25% is due at the time of the purchase, with the remaining amount spread out over equal instalments (typically three), each two weeks apart. No interest or processing fee is charged to you - as long as you pay everything off on time. You only pay for what you ordered! Once you’re ready to check out, select Sezzle as a payment method. If you're a returning shopper, you'll just need to log in. If you're a new shopper, Sezzle walk you step-by-step through creating an account and linking a payment method. After you’re approved and you can complete checkout, Livpure Sleep will ship your products just like we would with any other payment method. You will be notified at checkout what sort of payment plan you’re approved for, including how much is due upfront and when the next payments are due. Sezzle will charge the first instalment amount the day that you place your order, and the rest will be automatically scheduled.

To use Sezzle, you must be 18 years or older* and have a valid phone number based out of India. You will also need to have an email address as well as a payment method ready at checkout – we accept all major credit cards and debit cards from four banks (Canara Bank, Kotak Mahindra Bank, ICICI Bank & Citibank) and you can also link your UPI directly

You can either sign up and get your account set up directly through the Sezzle website, or you can sign up when you checkout at Livpuresleep.com! Either option will walk you through the same signup process.

To get signed up, you will need to have a working phone number based out of India, as well as a payment method (debit/credit card or UPI Id) to link to your account. To sign up, click here.

Sezzle will collect your first payment when you place the order with the merchant. You're always notified of the amount upfront, which could be as little as 25% of your total order cost.

The remaining payments will be spread out over your repayment schedule - you can always view the dates and amounts by logging into your Sezzle Shopper Dashboard, which you can access by clicking here.

Your security is of utmost important to us, which is why Sezzle undergoes quarterly scans and yearly audits to ensure your data is safely stored in our systems - and to maintain compliance at the highest level in the Payment Card Industry (PCI): PCI Level 1.

For help, contact Sezzle support team online. Also, available from 9:00 a.m. - 9:00 p.m, Monday-Friday.

You can also reach at Support: +91 7277 795 795

Interest to be charged by the bank will be given as upfront discount on payment page.

No-Cost EMI is available on Axis, and HDFC Credit Cards only

The minimum order value to avail the EMI payment option is Rs. 20,000 using Credit cards. Purchase through Sezzle is valid only up to order value of Rs. 15,000.

- For Axis Credit Cards, you can avail of EMI transactions for 3, 6, and 9 months.
- For Kotak Credit Cards, you can avail of EMI transactions for 3 months only.
- For HDFC Credit Cards, you can avail of EMI transactions for 3, 6, and 9 months.
- For ICICI Credit Cards, you can avail of EMI transactions for 3 months only.

Follow these two simple steps to avail NO COST EMI.

Step 1- Select Razorpay at the checkout
Step 2- Select the NO COST EMI option for your bank.