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Water Purifier
For Mattress and Sleep Accessories :
Product queries
The foam layers change as per the mattress:
- All our mattresses have a base layer of support foam. It is usually firm layer comprised of High Resilience High Density Foam.
- The Top layers are the comfortable layers typically Memory Foam, Latex that gives cushioning comfort. For select ranges the mattress also has a transition layer for orthopaedic support.
- The Jeeva mattress comes with 100% natural latex and plant oil-based foam.
In addition, our 6, 8 inch Ortho mattress comes in an anti-slip base which helps in keeping the mattress stable and avoids skidding off the surface. It also comes with a removable and washable outer cover certified by OekoTex 100
Just as we look to support you with the most comfortable and innovative layers of foam technology, it is equally as important that you select a base or frame to ensure the optimal level of structure and support. We suggest the following options under your Livpure Smart mattress:
- Firm platform base / flat base
- Slatted base with unyielding slats thick enough to support the mattress
- Traditional box spring with a bunk board (or piece of plywood) on top of box spring (under mattress)
- Place the mattress on the bed.
- Put two sticks parallel to each other on top and the bottom of the mattress.
- Get the thickness of the mattress by measuring the distance between the two sticks.
- Mesure the length of the mattress from the head to foot.
- Measure the breadth from side to side to know the width of the mattress.
- Put the pillow on a flat surface.
- Place a stick/ruler perpendicular on top of the pillow.
- Measure the length from the surface to the edge of the stick/ruler.
- Measure the length of the pillow from top to bottom along its edges.
- Measure the width of the pillow from end to end along its edges.
Trial and warranty
Sleeping
If the mattress is still too soft or too hard for you, there are a couple of things you can try.
- Some people just like firm or very soft mattresses. You can buy a mattress topper that's either very firm or soft (based on your preference) and place it on your mattress. Please email us at care@livpuresleep.com and we can guide you on that.
- You can flip the mattress upside down. The base of the mattress is made of HR foam and it might suit your body. Don't forget to take off the cover and turn it upside down too so that you sleep on the striped / top side of the cover.
Miscellaneous
- Step 1: Lay the box on its side next to your bed frame.
- Step 2: Place the rolled up mattress on your bed frame and remove outer plastic cover.
- Step 3: Unfold the mattress and use the provided cutting tool to carefully remove the inner plastic cover.
- Step 4: Watch in amazement as your mattress magically expands!
- Step 5: Lie down, and sleep away your trouble
Shipping and Delivery
Region | Delivery Time Range |
---|---|
Mumbai, Thane, Navi Mumbai | 3-5 days |
Maharashtra(Except Mumbai, Navi Mumbai and Thane), Madhya Pradesh, Chhattisgarh, Goa | 4-6 days |
Delhi, Kolkata, Bangalore, Hyderabad | 5-7 days |
Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Sikkim, and Jammu & Kashmir | 8-10 days |
Rest of India | 6-8 days |
Depending on when your order is processed you can contact care@livpuresleep.com to update shipping information. We offer free standard shipping which takes approximately 4-6 days from the date the order is processed. Your best night sleep will be here before you know it.
Your tracking number will be emailed to you as part of your purchase order receipt. If you did not receive your tracking number or cannot find it, please contact care@livpuresleep.com and we will help you out.
Returns
Simply contact care@livpuresleep.com and provide us with your account or purchase information. If you decide that you want to return your mattress we will send a courier to pick it up from your home. Your original form of payment will be refunded 100%. No hard feelings. We still wish you the best of dreams!
Payment
This depends on the size of the order. Please reach out to us at care@livpuresleep.com with your exact requirements and we will get back to you with our best quote
NO COST EMI
- For Kotak Credit Cards, you can avail of EMI transactions for 3 months only.
- For HDFC Credit Cards, you can avail of EMI transactions for 3, 6, and 9 months.
- For ICICI Credit Cards, you can avail of EMI transactions for 3 months only.
Step 1- Select Razorpay at the checkout
Step 2- Select the NO COST EMI option for your bank.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Livpure Cookies Policy
Livpure will collect and use your personal data for making your product booking and for providing the
services you request. During this process, we may record your preferences as well as the information about
any issues you encountered during your product. Our only objective of doing this is to better meet and
exceed your needs during subsequent purchasing.
We may disclose your information to our service providers for analytical purposes so that we can better
improvise your buying experience and our website facilities. Livpure has agreements to ensure
confidentiality of all such information shared with service providers we work with for this purpose.
Your personal data is kept secure. Only authorized employees, business partners, clients, contractors and
other third-party providers (who have agreed to keep information secure and confidential) have access to
this information.
Livpure shall retain personal data only as long as necessary for the fulfilment of the stated purposes and
should be disposed thereafter. We will retain your information for as long as your account is active or as
needed to provide you services. We will retain and use your information as necessary to comply with our
legal obligations, resolve disputes, and enforce our agreements.
Please tick the boxes for your consent to the use of following personal data:
All the information you give is voluntary. You have the legal right to apply for a copy of the information
we hold on you and correct any inaccuracies as well as object to its use.
You may review, update, correct or delete your personal data by e-mailing us at customercare@livpure.com.
You may at any time also, contact our Data Protection Officer directly with questions and suggestions
concerning data protection by e-mailing us at grievance.officer@sar-group.com
For a full description on how we process and keep safe your personal data, please see our Privacy Policy
at: Privacy Policy