• The standard warranty shall be applicable for the first year, as mentioned in  user manual.

• Replacement of sediment and pre-carbon filters shall be provided free of cost in the event of failure within two years or up to 14,000 litres of water usage, whichever is earlier.

• All other spare parts, excluding sediment and pre-carbon filters, shall be charged at prevailing rate  from the commencement of the second year onwards.

• Any service visits from the second year shall subject to a special discounted rate of ₹300 per visit.

•The recommended  TDS of input source water should be  < 1500 ppm.

• Installation must be carried out  by authorised service partners and in accordance with the procedures specified in the user manual.

• All service requests must be submitted solely through the customer’s Registered Mobile Number (RMN) or Consumer App.